As a provider of Taxi/Private Hire
understand how we collect, use, communicate, disclose and
otherwise make use of personal information.
Please be fully assured we are fully aware
of the upcoming changes from the current Data Protection Act to
the General Data Protection Regulation (GDPR) and are working
towards compliance. We are committed to the
highest standards of information security and have outlined our
We will collect person identifiable information by lawful
and fair means and (where appropriate) with the knowledge or
consent of the individual concerned.
Consent is granted under Article 4(11) of the GDPR as clear
affirmative action. Consent can be withdrawn
at any time by contacting us.
Personal data held is only ever used for the purposes to
complete our obligations for which it is required and the
extent necessary for any additional purposes and service
improvements. Therefore, information may only
be used for internal operations, including troubleshooting,
data analysis, testing, research statistical and survey
We will protect all information by using reasonable secure
safeguards against loss or theft as well as unauthorised
We will only retain personal information for as long as
necessary for the fulfilment of those purposes and services.
Information may be shared with selected third parties
including drivers, business partners, suppliers and
sub-contractors. This will be to enable the
fulfilment of any bookings you have made with us.
Information may be requested and disclosed to bodies such as
Police, Government and Council agents to comply to the
extent that we are required to do so by law.
Information may be backed up onto, or operated via, remote
servers. We will take all steps reasonably
necessary to ensure that your data is treated securely and
Under your rights you may request to view data or be
forgotten. To do this you will need to write
to us and supply appropriate Proof of Identity such as a
copy of your Driving Licence or Passport certified by a
solicitor or bank plus a copy of a utility bill showing your